Repeat Prescriptions
You can request for your repeat prescriptions online using EMIS Patient Access by clicking here.
If you have not yet signed up for an account, please speak to our Reception staff who can help you with this. Kindly note reception staff are unable to take prescription requests over telephone.
Please allow 72 hours (3 full-working days), excluding weekends and Bank Holidays, for your prescription request to be processed.
If you forget to request a repeat prescription
If you forget to obtain a prescription for repeat medication and thus run out of important medicines, you may be able to get help from your Pharmacy. Under the Urgent Provision of Repeat Medication Service, Pharmacists may be able to supply you with a further cycle of a previously repeated medicine, without having to get a prescription from your GP.
If you have run out of important medication, telephone your usual Pharmacy to check that they offer this service; if they don’t, they may either direct you to another Pharmacy who does provide it.
You must then take with you to the relevant Pharmacy, proof of both your identification and of your medication (for example, your repeat prescription list or the empty box which should have your details printed on it). Please note that controlled drugs and antibiotics are not provided through this service, you will need to ring 111 for these.
If you receive stoma products from your Pharmacy or other supplier and/or receive items such as continence products, please ensure you have sufficient supplies as you may encounter difficulties in obtaining these over Bank Holidays, or when the Surgery is closed.
Prescribing Wisely Initiative
Changes to Repeat Prescriptions Ordering from 1st September 2018
Pharmacies and suppliers of medical appliances will not be able to order medicines on your behalf from 1st September 2018. Instead you will need to order your repeat prescription directly from your GP practice.
The groups of people exempted from these proposals are:
School age children, if the product needs to be given at school.
Care home residents
Individuals with funded care packages that require a carer to administer a medicine or treatment
Anyone officially declared homeless
People with a diagnosis of dementia
People with a diagnosed learning disability
What are repeat prescriptions?
A repeat prescription allows you to get your regular medication without having to see your doctor each time.
What is changing?
Pharmacies and suppliers of medical appliances will not be able to order medicines on your behalf from 1st September 2018. Instead you will need to order your repeat prescription directly from your GP practice by:
Online ordering through smartphone app or computer
Dropping your repeat prescription request off at the GP practice
Posting your repeat prescription request to your GP practice. Please allow 4-5 working days.
If you already order repeat prescriptions directly from your GP surgery this change will not affect you.Pharmacies that collect prescriptions from GP surgeries, and pharmacies that deliver medications and other items to you will continue to do so.
What you need to do
As your GP practice will not accept repeat requests from pharmacies or other suppliers you will need to order your repeat prescriptions from your GP practice when you have 7 to 10 days of medicines left. You should contact your community pharmacy to let them know you have ordered a prescription if you wish for them to collect this for you. Remember your GP practice needs 2–3 working days to issue a prescription, so don’t leave it until the last minute. The community pharmacy requires an additional 48 hours to dispense your medicines.
To register for online services you will need to visit your GP practice and request a user login.
Why is this happening?
Under the old system some patients built up a stock of unused medicines. The NHS can reduce the cost of waste medicines through improving repeat prescribing systems. The money saved through reducing medicines waste will be used to fund prescribing of medicines to the population of Brent.
The new system is also safer as your GP can monitor your prescription more easily and discuss the prescription items that you continue to need at your regular review.
Who can I speak with to get help with this change?
In the first instance contact your GP surgery.
NHS Brent Clinical Commissioning Group
Wembley Centre for Health and Care, 116 Chaplin Rd, Wembley, HA0 4UZ
Tel: 01895 203000
