GP Practice, 1st Floor, 116 Chaplin Road Wembley, HA0 4UZ
T: 020-8795-6150/51 | F: 020-8795-6171
Email:
BRECCG.PremierMedicalCentre@nhs.net

Appointments

We understand that different patients want different things from our appointment system.
We try our best to meet these varying needs within the limitations of the number of GPs and appointments available..

We have different types of appointments available, please see below

  • Advance Booking
  • On The Day Urgent
  • Telephone Consultations
  • GP Hub Appointments
  • Home Visits


Please note that GP appointments are for urgent issues, not life threatening emergencies, which are to be routed to 999 or A&E.

Types of Appointments:

move

Advance Booking

Bookable up to 2 months ahead, these provide choice and flexibility as to when and by whom you are seen. If these appointments are filled on a particular day the receptionist will look for an acceptable alternative. Other appointments are released 2-5 working days ahead to make it easier for you to see your usual GP with a problem that is not urgent but you would like to be seen within a few days. A number of appointments are also available to book online.
X
move

Available on the day (Urgent Only)

Every day at 8.30am a limited number of appointments become available, enabling you to see our doctors quickly if that is your need. At such short notice there is much less flexibility over the time of the appointment and choice of clinician.
X
move

Telephone Consultations

We are excited to inform you that we now have a Practice based Clinical Pharmacist who can consult with and treat patients directly and can also prescribe medicines independently. You can book telephone appointments with our GPs, Clinical Pharmacist or Nurses in advance or on the day for call back on various issues such as ongoing medical problems, sick note, medication changes, blood test results, investigation results and many other things to save time and your journey. During the consultation, your GP or Clinical Pharmacist will make a decision whether yours is an issue that could be dealt with over the phone or you need to be seen in our practice. If the latter is the case, they will book an appointment for you to be seen either by themselves at our Practice or GP at one of the Hubs.
X
move

GP Hub Appointments in GP Hubs

If your GP is fully booked, there are 3 GP Hubs that also provide care for our patients 1. Willesden Centre for Health and Care NW10 3RY Ph: 0208 387 330 2. Sudbury Primary Care Centre, HA0 3HG Ph: 0203 114 7149 3. Chalkhill Family Practice, HA9 9FX Ph: 0208 736 7033 All are open from 18:00-21:00 on weekdays and 09:00-15:00 on weekends. Please ask reception to refer you to the hub to avoid waiting in A&E or walk in centre.
X
move

Home Visits

Request for a home visit should be made before 10:00 am, and the receptionist will need to be given a brief outline of the problem. Please ensure you give the receptionist your name, address and telephone number. It is very important to inform the receptionist if you are not staying at your home.
In the time taken for the doctor to do one home visit he could see 5 to 6 patients at the surgery. For this reason it is in the doctor’s and the patient’s best interests that, whenever possible, an effort is made to get down to the surgery. This does sometimes mean patients having to wait a while, but efforts are made to see people as soon as they arrive if their condition so dictates.
Please note: In some cases the GP may telephone you first to discuss your home visit request and from the information provided the doctor will then decide what action to take next.
X
move

When we are closed

When your GP is closed and you need access to healthcare, You can visit The GP Access centre (located near the car park of the Wembley Centre for Health and Care) is open 7 days a week from 8am to 8pm for urgent medical advice. If it is life threatening, dial 999 or visit A&E.
X
move


Missed Appointments and DNA's

Do you feel frustrated when you cannot get an appointment?

Every year wasted appointments cost NHS £162 million. This can cause serious delays in treatment for other patients. On average approximately 150 patients each month Did Not Attend (DNA) their appointment. This means the patient did not turn up for the appointment and did not contact the surgery in advance to cancel or change the appointment. This currently results in approximately 40 hours of wasted clinical time each month
X